Tanzania Women’s Bank Ltd (TWB) Recruitment For Customer Advisor (1 post)

Tanzania Women’s Bank Ltd (TWB) Recruitment For Customer Advisor (1 post)
Tanzania Women’s Bank Ltd (TWB) is a bank established under the Company Act No. 212 of 2002 for the purpose of providing access to a full range of financial services for its customers, targeting mainly customers with low income comprising of small businesses, small and medium enterprises (SMEs) with special focus and emphasis on women entrepreneurs. We seek to recruit dynamic, honest, result oriented and committed persons to fill the following vacant positions.

Customer Advisor (1 post)
Job Summary: Report to Senior Customer Advisor, ensure that the branch customers are provided with efficient savings and correspondence services, while minimizing losses to the bank.

Key Roles, Responsibilities:
* To attend to customer enquiries promptly and courteously. * To open new customer accounts by following the laid down account opening procedures. * To process customer bankcard requisitions by following the procedures manual. * To monitor overdrafts and loan position of customers. * To call day’s work in order to authenticate previous work transactions. * To order and issue cheque books to the right customers. * To scrutinize customer cheques, and other customer instruments presented for payment in order to ascertain their accuracy and authenticity before payment authorization.